Refund policy

A Return Authorization (RA) number must be obtained via email before returning any item. Returns received without an RA number may be refused.
Items must be returned to the address provided in the Return Authorization.
Return Authorization requests must be made within 30 days of receiving your order.
Returned merchandise must be new, unused, in resalable condition, and include all original packaging and accessories.
We do not offer product exchanges. If you need a different size, color, or item, please place a new order. Once the original item has been received, inspected, and returned to inventory, a refund will be issued for the product purchase price (excluding shipping charges, if applicable).
During our busy season, returns may take 2–3 weeks to inspect, restock, and process before a refund is issued.
No restocking fees apply unless otherwise noted on the product listing.
All custom, printed, personalized, special-order, made-to-order, clearanc, and while supplies last items are non-returnable and non-refundable.
Customers are responsible for return shipping costs on discretionary returns.
Original shipping charges are non-refundable except in cases of our error or a verified defective product.
Shipping charges, freight charges, and carrier surcharges are non-refundable for orders returned due to an incorrect shipping address, refused delivery, or failure to be available to receive the shipment.
If your order arrives damaged or you receive the wrong item, please notify us within 5 business days so we can assist with a replacement or freight claim.